Privacy Policy
At CalOptima Provider Portal, accessible from www.caloptimaproviderportal.com, the privacy of our visitors is of utmost importance. This Privacy Policy document outlines the types of personal information that is received and collected by CalOptima Provider Portal and how it is used.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Identification Information: This may include, but is not limited to, your name, email address, and any other information you voluntarily provide when contacting us or subscribing to our services.
- Non-Personal Identification Information: This includes data that does not identify you personally, such as browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps.
2. How We Use Your Information
The information we collect from you may be used for the following purposes:
- To improve our website and enhance user experience.
- To respond to inquiries, requests, or other feedback you provide.
- To send periodic emails or updates regarding our services, only if you have opted in.
- To ensure compliance with legal obligations and protect the rights and safety of our visitors.
3. Cookies and Web Beacons
CalOptima Provider Portal uses cookies to store information about visitors’ preferences, record user-specific information on which pages the user accesses, and customize web page content based on visitors’ browser types. You can choose to disable cookies through your browser settings, but doing so may affect your ability to fully use the site.
4. Third-Party Services
We may employ third-party companies and individuals to facilitate our services (e.g., analytics providers). These third parties may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Data Security
We are committed to ensuring that your information is secure. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Links to Other Websites
Our website may contain links to other websites. Please note that we do not have control over these external sites. Therefore, we cannot be responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
CalOptima Provider Portal does not knowingly collect any personally identifiable information from children under the age of 13. If we discover that a child has provided us with personal information, we will take steps to delete that information as soon as possible.
8. Your Data Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of any incorrect or incomplete information.
- Request deletion of your data, subject to legal obligations.
- Withdraw consent to the processing of your personal data.
9. Changes to This Privacy Policy
CalOptima Provider Portal reserves the right to update this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.